All shipping information will be emailed to you as soon as your purchase is shipped. Please use the link included in the email to track your delivery directly on the delivery company webpage. If the link is not responsive for any reason, please access the web page of the delivery company and enter the tracking number manually to verify the status of your delivery.

Our shipments are 100% discreet. The sender that appears is not identified with our page. Transport companies do not know the contents of the packages. Packages do not include any exterior markings indicating what they contain.

We are currently only shipping to approved states within the US.

If the product is to be exchanged or returned because you do not like it or you cancel your purchase, the shipping costs must be paid by you.

If the product is defective or damaged and the two year warranty is processed, the shipping costs are paid by Passion Dome, within 15 days from the original delivery. If you have exceeded 15 days the postage is to be paid by you.

To send the order to another address, simply enter the new address in your shopping cart. The bottom of the registration form will allow you to create a different shipping address and save it for another occasion.

Shipping details can only be modified if the order has not left our warehouses. Once the order has been shipped it can no longer be modified.

In order to change the address, you must contact us and give us the new shipping address so that we can change it as soon as possible. Remember that we can only do this if the package has not yet been sent.

Shipping costs include:

– Suitable packaging (cardboard boxes, bubble fill, interior protection, etc.)
– Transportation
– Insurance
– Customs clearance (if necessary).